Newgistics understands the importance of protecting personal information. We have created this privacy statement to explain why we collect particular information and how we will protect your personal privacy within our Web sites. The following document discloses our information gathering and dissemination practices for www.newgistics.com, www.smartlabel.com, tracking.smartlabel.com, smartlabel.newgistics.com and returnscenter.smartlabel.com (collectively, the "Site").
What information do we collect and how do we use that information?
Newgistics is the sole owner of the information collected on the Site. This Site does not collect personally identifying information about you except when you specifically and knowingly provide it. However, we do collect information from you in the following ways:
Areas of our site are designed to provide you with the ability to return products to our retail partners. In many cases, it is necessary to collect certain personal information to aid in the merchandise return process. Information that may be collected includes, but is not limited to name, address, email address and retailer name. This information will not be shared with third parties, unless they are a party to the transaction, and the information is required to provide a service to you.
Use of IP Addresses
We collect an IP address from all visitors to our Site. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our Site, analyze trends, track users' movement, gather broad demographic information for aggregate use in improving the Site, and to deliver content that is customized and personalized. IP addresses are not linked to personally identifiable information.
This Site has security measures in place to protect the loss, misuse and alteration of the information under our control. Newgistics employs industry standard security practices for all customer data. Our data center is housed in a secure location with controls in place to limit access to the data to only those individuals with the proper credentials. However, no data transmission over the Internet is 100% secure. While we strive to protect your private information, we cannot ensure or warrant the security of such information.
We will not disclose personally identifying information without your express permission. However, by using the Site you agree that all information connected to a specific return can be shared with the retailer involved in the return transaction. Newgistics uses certain third-party vendors to assist us in providing our products and services. Newgistics may transfer your personally identifiable information to such vendors who have entered into a contract with Newgistics that protects the confidentially of your information and permits the vendor to use it only as reasonably necessary to fulfill its contact with Newgistics.
Newgistics will provide personally identifying information about users when required by law or governmental authority including, without limitation, under request of subpoena.
Other Web Sites
Our Site contains links to other Web sites. Please note that when you click on one of these links, you are entering another Web site for which Newgistics has no responsibility. We encourage you to read the privacy statements on all such sites as their policies may be different than ours.